BPO Business Process Outsourcing Services Company in Los Angeles

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What is BPO Business Process Outsourcing?

Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations.

BPO is also known as Information Technology Enabled Services (ITES). Often the business processes are information technology-based, and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service.

Knowledge process outsourcing (KPO) and legal process outsourcing (LPO) are some of the sub-segments of business process outsourcing industry.

BPO Business Process Outsourcing services

BPO Business Process Outsourcing services can be divided into back office outsourcing and front office outsourcing.

Back Office Outsourcing services can include quality assurance, data entry, data management, accounting support, payment processing, and surveys.

Front Office Outsourcing services can include fax, email, phone conversations, and other forms of communication with customers.

Companies will typically outsource BPO front office services in customer service/support, inbound/outbound sales, market research, appointment scheduling, and technical support.

BPO Business Process Outsourcing Options

BPO Business Process Outsourcing services can be contracted locally, in a nearby country, and an outside country.

Onshore Outsourcing: Onshore outsourcing (also called domestic outsourcing) is the obtaining of services from someone outside a company but within the same country.

Nearshore Outsourcing: Nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than in your own country.

Offshore Outsourcing: Offshore outsourcing, a type of business process outsourcing (BPO), is the exporting of IT-related work from the United States and other developed countries to areas of the world where there is both political stability and lower labor costs or tax savings.

How we make BPO Business Process Outsourcing Easy

You’ll work with vetted experts at the top of their field

All of the talent you will find at Advancio has passed a rigorous screening process that tests for technical expertise, communication skills, professionalism, problem solving abilities, and more.

Our team will hand-pick the best talent for your project.

Our team will take care of you from start to finish, custom match you with hand-picked talent and check in periodically to make sure everything is running smoothly.

Scale your team on-demand

Scale your team with us and discover the difference.

Enjoy constant support for your word-class teams.

Focus on your project and enjoy support from your dedicated account executive and our expert engineering and design directors.

Work with talent your team will love.

Our talent are seasoned experts who ramp up quickly, will contribute as core team members, and will work with you to minimise on boarding time.

Our seamless hiring process saves you time and overhead.

We handle all aspects of billing, payments, and NDAs. Let us take care of the overhead while you focus on building great products.

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